Q1. Are you a trading company or freeze dried factory?
A: Freeze dried factory, which has been manufacturing and wholesaling freeze dried products for more than 15 years.
Q2. How do I know your quality?
A: Third-party certifications such as BRC, FDA, HACCP, BRC, ISO 9001, etc, product photos/videos and free samples can verify our quality. If necessary, you could pay a visit to our factory.
Q3. Can I get a sample first? And how does it charge?
A:Yes, free sample is available with freight collect or prepaid.
Q4. What's your MOQ?
A: Our MOQ is 300kg, lower quantity is OK for trial order, you can also contact us for mixed container.
Q5. What about the shipping methods?
A: Samples by TNT, UPS, DHL, FEDEX or EMS.
Urgent orders by air.
Large order by sea.
We'll try our best to lower the shipping cost for you.
Q6. What's your delivery time?
A: 7 days after receiving payment for samples.
15-30 days for large orders, depend on your quantity.
If you need the goods urgently, we could give your order priority.
Q7. Can you develop customized products for us and/or accept customized packaging orders?
A:Yes, we can. We have a professional R&D team and experiences of retail/OEM packaging for more than 10 years.
Q8. What's your payment term?
A: 100% T/T or 30% T/T deposit in advance, 70% balance before shipping.